Your Trusted Guide by Victorian Air Conditioning Solutions
www.victorianairconditioningsolutions.com.au

With rising energy bills and the Victorian Energy Upgrades (VEU) program offering significant rebates, more households are exploring heat pump hot water systems. If you’re wondering whether it’s time to upgrade, you’re not alone!

Here are the top FAQs from homeowners across Melbourne and Victoria—answered by the experts at Victorian Air Conditioning Solutions.

1. What is a heat pump hot water system?

A heat pump hot water system works like a reverse-cycle air conditioner. It extracts heat from the air and transfers it to your water tank. This technology is highly efficient, making it ideal for reducing energy use and cutting costs.

2. How much can I save by switching to a heat pump system?

Victorian households can save between $300–$900 per year on hot water bills. If you have solar panels, the savings can be even higher, since your system will use more free energy during the day.

3. Am I eligible for a VEU rebate?

Yes, most homeowners and landlords in Victoria qualify! The VEU (Victorian Energy Upgrades) program provides rebates for approved heat pump upgrades. We help check your eligibility and guide you through the rebate application.

4. Can I replace my gas or electric hot water system with a heat pump?

Absolutely. Whether you’re replacing a gas, electric, or solar hot water unit, a heat pump is a sustainable and future-ready solution. Our team removes the old system and installs the new one—seamlessly.

5. Does a heat pump work in Melbourne’s cold winters?

Yes! Modern systems, like the ones we install, are designed to perform efficiently in cold climates. They operate well in all Melbourne and regional Victoria conditions.

6. How long does installation take?

In most cases, installation is completed within 3–5 hours. Our qualified team ensures minimal disruption, and you’ll be enjoying energy-efficient hot water the same day.

7. What brands do you recommend?

We install VEU-approved, high-performance brands like Neopower, Ecogenica, and Emerald. All units are reliable, energy-efficient, and backed by warranty.

8. What areas do you service?

We proudly serve all of Melbourne and surrounding suburbs like:

• Doncaster, Templestowe, Wantirna South, Croydon, Ringwood, Eltham, Glen Waverley, Footscray, Sunshine

• Regional areas: Geelong, Ballarat, Bendigo, Maryborough, Wodonga
  Need help in your suburb? We’re just a call away!

9. Do I need solar panels to get the most benefit?

Solar panels help you maximise savings but are not required. Heat pumps are highly efficient even without solar, thanks to their low power consumption.

10. What’s the first step to getting started?

It’s easy! Contact Victorian Air Conditioning Solutions for a FREE eligibility check and quote. We’ll assess your current system, handle the paperwork, and schedule the upgrade—stress-free!

✅ Ready to Upgrade?

Don’t wait—rebates can change. Let us help you unlock long-term savings, energy efficiency, and a greener future.

📩 Email: info@victorianairconditioningsolutions.com.au
📞 Call: 1300 001 392
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📍 Servicing Melbourne & All Major VIC Suburbs