1. What is a free assessment for air conditioner installation under the VEU Program?
A free assessment is a complimentary evaluation provided by authorized professionals to determine your home’s specific air conditioning needs. This assessment includes evaluating your current cooling system, assessing energy efficiency, and recommending suitable air conditioning solutions that qualify for the Victorian Energy Upgrades (VEU) program.
2. What does the free assessment cover?
The free assessment covers:
- A detailed evaluation of your current air conditioning system (if applicable).
- Recommendations for energy-efficient air conditioning systems.
- Information on available VEU rebates and how they apply to your installation.
- An overview of potential cost savings and benefits.
- A tailored proposal based on your home’s size, layout, and cooling requirements.
3. How do I schedule a free assessment?
To schedule a free assessment, you can contact us through our website, call our customer service team, or send an email. We’ll arrange a convenient time for one of our certified technicians to visit your home and perform the assessment.
4. Is there any obligation after the free assessment?
No, there is no obligation after the free assessment. The assessment is purely informational and helps you understand your options for upgrading to a more energy-efficient air conditioning system. You’re free to decide whether or not to proceed with the installation.
5. How does the VEU program work?
The VEU program, also known as the Victorian Energy Upgrades program, provides rebates and incentives for upgrading to energy-efficient appliances and systems. The program aims to reduce energy consumption and greenhouse gas emissions. Eligible upgrades include air conditioning systems, and you can receive financial rebates to offset the cost of installation.
6. How do I know if I’m eligible for VEU rebates?
Eligibility for VEU rebates depends on various factors, including the type of air conditioning system you’re installing and your home’s location. During the free assessment, our experts will determine your eligibility for the rebates and provide information on how to apply.
7. What types of air conditioning systems qualify for VEU rebates?
The VEU program typically covers a range of energy-efficient air conditioning systems, including split systems, multi-head systems, and ducted systems. During your free assessment, we will advise you on which systems qualify for rebates and best meet your needs.
8. How long does the free assessment take?
The free assessment usually takes between 30 to 60 minutes, depending on the size of your home and the complexity of your current system. Our technician will ensure they have all the information needed to provide accurate recommendations and rebate information.
9. What happens after the free assessment?
After the assessment, you will receive a detailed proposal outlining the recommended air conditioning system, associated costs, potential VEU rebates, and the next steps for installation. If you choose to proceed, we will coordinate the installation process at a time that suits you.
10. Are there any costs associated with the installation?
While the assessment itself is free, there will be costs associated with the installation of the new air conditioning system. However, VEU rebates can significantly reduce these costs. Our proposal will provide a clear breakdown of costs and rebates.
11. Can I get a free assessment if I’m not ready to install immediately?
Yes, you can still schedule a free assessment even if you’re not ready to install immediately. The assessment will provide you with valuable information and options for future reference, allowing you to make an informed decision when you’re ready to proceed.
12. How do I contact you for more information about the free assessment?
For more information about scheduling a free assessment or to ask any questions, you can contact us via our website, phone, or email. Our team is here to help and provide you with all the information you need to make the best decision for your home.
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